Call Center

ICOA provides video and WebRTC call center solutions for startups, small and large businesses. Use our live chat and WebRTC voice calling offering from OggFlow for small to medium businesses or let us provide you with a highly tuned customized solution for your enterprise.

Use our Oracular Enterprise Premise Solution to secure your call center managed by your employees and systems, or allow us to run your service in the secure cloud.  Last year, ICOA’s deployed call center and IVR software did over one million calls and twelve million minutes of application time, with a 99.997% up time rating.

ICOA is also a leader in Aspect Voxeo Prophecy IVR CCXML and VoiceXML solutions.

ICOA Inc. is a privately held Georgia corporation (no public stock).  It was founded in 1995 and has provided custom voice, web and mobile solutions to companies including:

Our customers include:  Anheuser-Busch, Aspect, Atkins North America, AT&T, Boeing, CalOptima, Comcast, Delta Air Lines, Global Pops, Health Media, HarQen, Heartland, Lexus, Renaware, State Government Transportation Agencies (511 Systems), TeleLanguage, United Launch Alliance and others…

To contact ICOA to find out how we can provide high quality affordable solutions, please contact us: