Call Center

ICOA provides call center solutions for startups, small and large businesses. Use our free live chat offering from OggFlow for small to medium businesses or let us provide you with a highly tuned customized solution for your enterprise.

Last year, ICOA’s deployed call center and IVR software did over one million calls and twelve million minutes of application time, with a 99.997% up time rating.

ICOA is a leader in Aspect Voxeo Prophecy IVR CCXML and VoiceXML solutions.

ICOA Inc. is a privately held Georgia corporation (no public stock).  It was founded in 1995 and has provided custom voice, web and mobile solutions to companies including:

  • Anheuser-Busch
  • Aspect
  • Atkins North America, Inc.
  • ATT
  • Boeing
  • CalOptima
  • Comcast
  • Delta Air Lines
  • Global Pops
  • Health Media
  • Heartland
  • Lexus
  • Renaware
  • State Government Transportation Agencies (511 Systems)
  • TeleLanguage
  • United Launch Alliance
  • and others…

To contact ICOA to find out how we can provide high quality affordable solutions, please contact us:

srhoads@icoa.com